It’s important that all players enjoy their bingo and slots experience with us, whilst remaining fully aware of the social and financial harms associated with problem gambling.
Our team are fully trained, and information is available in our Lounges directing players to organisations that provide support to those with gambling concerns.
We also offer self-exclusion/suspension schemes for anyone who asks for it.
Simply speak to a member of our team if you have any concerns about problem gambling. They will discreetly help you address your worries, offer advice, and then support with action if requested.
STAYING IN CONTROL
For many people, gambling is a fun and exciting form of entertainment which provides an enjoyable experience.
However, we all take risks and gambling is, of course, a particular style of risk-taking.
The temptation to try your luck or re-experience an early win may be irresistible.
It is when you lose control of your gambling that it ceases to be an enjoyable social activity.
Each time you win you may find that you spend your winnings on more gambling, and if you lose you may desperately continue, hoping that a ‘big win’ is just around the corner.
The more you do this, the more absorbed you become in the activity.
If you have lost control of your gambling and it has taken over your life and dominates your thoughts, if you cannot stop until you have run out of money, or if you have lost relationships, friends, possessions, or jobs as a result of your gambling, then please read on, as this page will help.
HOW TO STAY IN CONTROL
- Always set yourself a time limit.
- Always set yourself a spending limit and remember this is an entertainment activity and is supposed to be enjoyable.
- Always remember to take a reality check. For instance, take a break from gambling and collect your thoughts.
FIND MORE SUPPORT HERE
GAMCARE
GamCare is the leading provider of information, advice and support for anyone affected by gambling harms. They operate the National Gambling Helpline.
GAMBLEAWARE
GambleAware provide free advice, tools, and support to keep people safe from gambling harm. No matter how you’re feeling, they can help you get the right support.
GAMSTOP
GAMSTOP helps you control your online gambling. Once registered you will be prevented from using gambling websites and apps run by companies licensed in Great Britain, for a period of your choosing.
THE BINGO ASSOCIATION
The Bingo Association offers a voluntary self-exclusion scheme for customers who may from time-to-time experience difficulties managing their gambling in licensed bingo premises in Great Britain.
GAMBLERS ANONYMOUS
Gamblers Anonymous is a fellowship of men and women who share their experience, strength and hope with each other so that they may solve their common problem and help others do the same.